Shipping policy

All orders are shipped within 5 days of you placing the order using UPS, USPS or Fedex depending on your location and fastest available service. Typical delivery time frame is between 3 to 7 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.

STORE PICKUP -

[1425 Tomoka Farms Rd Suite G230 Daytona Beach, Fl 32124] Orders can be picked up Friday Through Sunday, from 9am to 4pm. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of my shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before [6pm] during store hours [Monday Through Thursday 10am to 4pm] will be delivered the next day. Orders placed outside of these hours will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information. FLAT RATE SHIPPING Orders are generally shipped within [7 days] using [your shipping provider i.e. Canada Post's delivery standard is 2 - 7 days]. Flat rate shipping fee of [fee] applies to orders shipping to [locations outside local region]. We do not ship outside of [USA] at this time. DOMESTIC SHIPPING RATES AND ESTIMATES: For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

REFUNDS, RETURNS, AND EXCHANGES We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at CrazyKat@CrazyKatDesignCo.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at CrazyKat@CrazyKatDesignCo.com